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1

What kind of certification do you have?   

We have CE, RoHS, REACH, SASO and ISO9001 certifications.

2

Do you have any MOQ limit for led light order?   

No, We accept sample order.

3

Is there any warranty?   

Yes, We provide 2 years warranty and considerate service.

4

Do you accept product customization?  

Customized design is available, OEM & ODM are welcomed.

5

Is it OK to print my logo on led light product?   

Yes. Please inform us formally before our production and confirm the design firstly,    don't forget to send us your logo with HD pixel.

6

How to deal with the faulty?

1)Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

2)During the guarantee period, we will send spare parts with new order for small quantity, For defective batch products, we will repair them and resend them to you or we can discuss the solution including recall according to real situation. A very experienced team will always stand-by here for you.

7

How do I purchase?

Cooperation Process:1. Inquiry 2. Business negotiation 3. Quote 4. Determine cooperation 5. Payment 6. Production and testing 7. Delivery 8. Receipt 9. Complete cooperation

8

What’s the payment method?

Bank Transfer/ Credit card/L/C/PayPal/Western Union

30% or 50% deposit before production, Pay the balance before shipment.

 

We promise

To reply you in 24 hours

To reply your inquiry or feedback of the products the first time we get it;

To send you the spare parts at our expenses for the faulty products if caused by the manufacturer during the 2 year warranty;

To offer you always the purchasing and technical advice and provide you the spare parts before and after sales, in or out of warranty.

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